To reduce this gap soft skills training for managers has moved from being a nice little HR perk to being the single most critical investment a company can make. The plain truth is, hard skills get you the job; soft skills determine how long you keep the job and, honestly, how much success you actually create along the way. Your technology is only ever going to be as good as the people communicating around it.

Beyond Spreadsheets: The Real Manager Gap

Promotions in the companies are often based on the technical knowledge and expertise or other hard skills of the employees, but with the emergence of AI and technology taking over the basic hard-core functions it is no longer about the technical knowledge, it is about managing people. The know-how of how to deal with other coworkers humanly as well as understand your own emotions and deal with both simultaneously.

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