Beyond Invoices: How a Modern Insurance Billing System Shapes Customer Loyalty in the U.S. Market
In the American insurance market, customer expectations have never been higher. From banking apps to streaming services, consumers are accustomed to fast, intuitive, and transparent digital experiences. Yet insurance continues to lag behind. Recent research shows that nearly half of policyholders in the U.S. describe their interactions with insurers as disappointing, citing confusing processes,...
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