Best Strategy for Service Virtual BDC Customers not Visited...

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2026-03-24 11:07:37 -

Best Strategy for Service Virtual BDC Customers not Visited Dealership in Over Two Years?

Understanding the Service Retention Crisis Why Customers Stop Returning to Dealerships Let’s be honest—customers don’t just disappear for no reason. When someone hasn’t serviced their vehicle at your dealership in over two years, it’s rarely because they forgot you exist. It’s usually because something went wrong, or something else simply became easier. The...

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