Allan Dermot

Allan Dermot

Allan Dermot is a content strategist at Omind.ai, exploring AI voicebots, speech clarity, and innovative contact center technologies.

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Senior Business Consultant at Omind Technologies
Lives in Norcross
From 3150 Holcomb Bridge, Suite 300, 3rd Floor, GA, 30071, USA
Male
Single
13/09/1982
https://www.omind.ai/
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Allan Dermot added blog Other
2026-01-28 07:09:42 -

QA for Call Centers: Advanced Call Monitoring Software and Services
Quality Assurance (QA) is the backbone of success in the competitive world of call centers. With customer expectations evolving rapidly, businesses must ensure every interaction meets—or exceeds—standards for service, compliance, and efficiency. At the heart of this effort lies call monitoring, a critical QA practice that enables organizations to evaluate agent performance, identify...

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Allan Dermot updated the cover photo
2026-01-28 06:53:07 -

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2026-01-28 06:51:18 -

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